Accessibility
Military families include members with disabilities, spouses with accessibility needs, and service members recovering from injuries. Accessibility is not a feature — it is the baseline.
Standards
Voice-First Access
RELOCATE-18 CONCIERGE provides voice-first access to every MovingOrders capability — listing search, BAH calculation, installation lookup, and PCS timeline guidance. Voice input is transcribed via Deepgram through the X.R.A.Y. routing layer and processed by claude-sonnet-4-6. Audio responses are generated via ElevenLabs. The entire voice path is available without a keyboard or pointer device.
No PCS Orders Required — Ever
MovingOrders never requires uploading PCS orders for any feature. This is an immutable architectural decision — locked and not subject to change by any admin, landlord, or platform update. Members self-report installation, rank, grade, and dependents. BAH is calculated instantly. Zero OPSEC risk. No document upload requirement that could create a barrier for members with disabilities, members in crisis, or members whose orders are delayed.
Color System
Light mode is not available — dark mode only. All contrast ratios verified against WCAG 2.2 AA at 8.5:1 minimum.
Accessibility Feedback
If you encounter an accessibility barrier on any MovingOrders page or feature, contact us at access@movingorders.com. Include the URL, the barrier description, and the assistive technology you are using. We respond within 2 business days and prioritize accessibility issues at P1 severity.