MovingOrders
TRUST CENTER

Built for the highest-stakes
housing decisions in America.

Military families trust MovingOrders with their PCS moves, their housing data, and their crisis safety. These are our security, privacy, and compliance commitments — stated truthfully, without marketing language.

7 years
Audit trail
78 / 78
Database tables with RLS
8.5:1 min
Contrast ratio
21 RELOCATE
AI agents

Security & Compliance Clusters

INFRASTRUCTURE

Security Architecture

TLS 1.3 everywhere. AWS RDS + ElastiCache + ECS — all SOC 2 Type II and FedRAMP High. Row Level Security on every database table. Unified X.R.A.Y. routing — no direct vendor calls.

COMPLIANCE

Audit & Transparency

Immutable 7-year audit trail. SOC 2 controls implemented with posture aligned to Type II. Aligned to FedRAMP Moderate baseline. NIST 800-53 control families referenced throughout.

VENDORS

Subprocessors

Every third-party vendor with access to MovingOrders data. All AI and media calls route exclusively through X.R.A.Y. infrastructure — no direct vendor calls.

AI GOVERNANCE

Responsible AI

Algorithm of Trust™ — five pillars: Auditable, Reversible, Compliant, Explainable, Bounded. 21 RELOCATE agents. OPSEC-FILTER on every text write. AISCO autonomy tiers with admin kill switches.

A11Y

Accessibility

WCAG 2.2 AA — 8.5:1 contrast ratio minimum. Full keyboard navigation. Screen reader tested. Voice-first with RELOCATE-18 CONCIERGE. RTL rendering for Arabic.

LEGAL

Legal

Privacy statement, terms of service, SCRA compliance, and fair housing commitments. Service animals always permitted. No PCS orders required for any feature. Governing law: Nashville, Tennessee.

Pre-Attestation Statement

MovingOrders has implemented controls aligned to the SOC 2 Type II framework across Security, Availability, and Confidentiality trust service categories. A formal third-party audit has not yet been completed. Statements throughout this Trust Center reflect our implemented control posture, not a certification outcome.

Our infrastructure runs on AWS services that independently hold FedRAMP High authorization. MovingOrders itself is aligned to the FedRAMP Moderate baseline as groundwork for the MEMBER-FEDERAL tier FedRAMP process beginning November 11, 2026.

Questions: security@movingorders.com

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